SHIPPING

₪ 35 for orders below ₪ 349. Free delivery on orders of ₪ 349 or more.

Choose home delivery, a locker or a pickup point from the options available for your address at checkout.

For locker or pickup-point delivery, collect your parcel within the period stated in your collection notification.

2–5 business days.

Business days are Sunday–Thursday, excluding public holidays.

You’ll receive delivery updates once your order has been dispatched. You can also view the latest status in your account.

If your order has not arrived, your parcel is missing from the collection point, or the collection period has expired, email hello@firefeelbrand.com with your order number. We’ll check the status and agree the next steps with you.